1. Top
  2. Obtain a certificate of residence or seal registration certificate

Great for when you’re busy with work and don’t have time to go to the city office!

You intend to travel overseas with a friend on an upcoming long holiday.
You need a copy of your certificate of residence to apply for a passport, but work is too busy and you can’t make it to the city office…
Just use the official document service at the convenience store.

Overview of services

This service allows you to obtain a variety of official documents issued by local governments, such as Copy of the Resident Record
and Seal Registration Certificate. Copies can be obtained from the multi-function printer at a convenience store
using your Individual Number Card ("My Number Card") or your Basic Resident Registration Card.
Available services :The following items can be obtained.
Copy of the Resident Record / Certificate of Items Stated in the Resident Record
Seal Registration Certificate / Family registry certificate
Copies of supplementary family register / Tax payment certificates

Check the site below for more information.

●This service is available in Japanese only.

Depending on the store, there are two different procedures
Select the official documents menu.
Follow the instructions on the control panel.
After selecting the official documents menu, follow the
instructions on the control panel to the right of the machine.
Proceed according to instructions on the control panel.

Stores offering this service

This service is available at the following convenience stores. Come stop by a store near you.
(Names listed in order of Japanese syllabary. Not available in some stores.)

Our convenient multi-function printer services

In addition to the above services, our convenience store multi-function printers offer a variety of other handy services.
(Additional charges for printing are required.)

  • You can print material
    directly using a USB flash drive.

  • You can print images or documents by uploading them from your PC or smartphone. To use this service you must register an account (no fee required).

  • Using the special app, you can print out documents and images without the need to register.

  • You can use this service to print out various types of content such as sheet music or newspapers for a specific date, as well as for making business cards.

  • You can also print out a variety of official documents issued by local governments.

  1. ● Microsoft Word, Excel, PowerPoint, and their logos are trademarks or registered trademarks of Microsoft Corporation in the U.S.A. and other countries.
  2. ● Adobe, Adobe PDF, and the Adobe logo are trademarks or registered trademarks of Adobe Systems Incorporated in the U.S.A. and other countries.
  3. ● Apple, the Apple logo, and iPhone are trademarks of Apple Inc. registered in the U.S.A. and other countries. IOS is a registered trademark of Cisco Systems, Inc. in the U.S.A. and other countries and is used under license by Apple Inc. iPhone is a registered trademark of Aiphone Co., Ltd. in Japan  and is used under license by Apple Inc. App Store is a service mark of Apple Inc.
  4. ● Android, the Android logo, Google, the Google logo, Google Play and the Google Play logo are trademarks or registered trademarks of Google Inc.